Refund policy
Refund & Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
- Your item must be unused, in the same condition that you received it, and in its original packaging
- You must provide proof of purchase (receipt or order confirmation)
How to Request a Return
To start a return, please contact us at:
📧 shopwithamandra@gmail.com
Once your request is reviewed, we will provide instructions on how to proceed.
⚠️ Please note: Returns sent without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item is:
- Damaged
- Defective
- Incorrect
Contact us immediately at shopwithamandra@gmail.com with photos, and we will resolve the issue as quickly as possible.
Non-Returnable Items
Due to hygiene reasons, certain items cannot be returned, including:
- Opened or used beauty/skincare products
- Personal care items
⚠️ Important Notes
- Customers may be responsible for return shipping costs
- We do not accept returns on sale items or gift cards
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
💬 Need Help?
If you have any questions, feel free to contact us at:
📧 shopwithamandra@gmail.com